Our products and services are customer tested, and approved-we’ve enabled countless businesses to improve their communication channels easily, and effectively, to transform their business into a competitive powerhouse. With our solution, a good business continuity plan is extremely cost effective, and readily available based on your individual business needs. A good disaster recovery plan will help your business in good times and bad. Your communications solution is still running in our cloud environment, so your customers, vendors, and employee calls can keep flowing. Virtually eliminate business downtime should your local area network (LAN) or wide area network (WAN) communications network go down. We’ll help you with your specific needs and concerns, while giving you personalized customer support you won’t find Business Continuity
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We’re here to support your business at every level with our always-available, skilled and professional support team. All designed to help you conduct business anywhere through any device. Keep your company connected with a wide array of mobile features-from cloud extensions, find-me follow-me, group and simultaneous ring, to voicemail to email, and much more. Mobility is paramount in today’s business world.
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Commonly used features include: full call center capabilities, listen live, find me follow me and more. We make it easy for our customers to deploy the communication apps and solutions that your business needs, creating an in-office experience right at your fingertips, wherever you are on whichever device you choose. Our reliable, feature-rich hosted phone services adjust as you need them to. Additional API features and integrations are also on their way. The Operator console leverages our API, and delivers all this and live visibility into your account for call control, call parking, visual voicemails and other third-party applications. Disaster Recovery: Your business can rest easy in a local service emergency with the use of hosted UC, where your data can be backed-up, managed, and ready for rapid recovery.ĭo you utilize applications like Microsoft Outlook,, or a 3rd party web application? We’ve created several very useful plugins and applications to help you with key features like click-to-dial, screen pops, call logging, and presence.Scalability: With the constant change in technology, scalability is huge in today’s business world and with UC, your services can be provided on a per-customer basis, cutting down unnecessary costs.Operator Console: Helps enable your small to mid-sized business to maintain complete visibility and transparency across the enterprise, and use view extension presence, click to dial, manage call control, monitor and manage call center features (queues, Agents, callers), manage conference bridges, and much more-all through a standard web interface.Cloud Communications: Virtually limitless configuration possibilities to configure how you setup your hosted PBX and VoIP solution to make and take calls.
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Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services. Unified Communications (UC) is the seamless integration of voice, presence, chat, data, applications, and other technologies that help drastically improve your communication processes and business productivity. It’s all the same cloud communications framework, so you can scale up as needed, and connect based on your specific business requirements. Best of all, you can seamlessly connect mobile and home workers with current or future office locations. It’s easy to use and manage, without the cost of a tradition PBX solution. Have a mobile workforce? Use auto attendants, cloud extensions and mailboxes to stay connected with your customers and employees-with all the features of a high end phone system. We help you save up to 40% over traditional telephone line services. We offer SIP Trunking (connecting your premise based phone system via an always-on broadband connection) solutions for any sized-business-whether you’re a small business looking for the flexibility and cost savings of VoIP or a mid-sized business looking for business continuity, disaster recovery, and unlimited or metered calling plans.
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